Privacy Policy

Dyand Mechanical Systems Inc. (Dyand Mechanical) is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. Dyand Mechanical has put in place a robust and effective data protection program which complies with existing law.

This privacy policy addresses the following questions:

  • How Dyand Mechanical collects personal information about you.

  • The types of personal information Dyand Mechanical collects about you. 

  • How Dyand Mechanical uses your personal information. 

  • How Dyand Mechanical secures your personal information. 

  • How you can manage your personal information collected by Dyand Mechanical.

Dyand Mechanical’s Commitment

Dyand Mechanical adheres to worldwide standards and practices for customer privacy and data protection. Dyand Mechanical employs the following principles:

  1. Dyand Mechanical will only collect your personal information with your consent.

  2. Dyand Mechanical will not sell or give away your name, email address, phone number, or any other personal information about you to anyone outside of Dyand Mechanical or its subsidiary companies, unless required to by law.

  3. Dyand Mechanical employs strong security measures to protect your information from unauthorized use.

  4. Dyand Mechanical gives you the possibility to control the information that you shared with us (opt-out).

1. Notice & Consent

Dyand Mechanical will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. Dyand Mechanical may ask you for information that personally identifies you, or allows us to contact you, for variety of purposes pertaining to providing services to you. Generally, personal information about you is requested when you interact with Dyand Mechanical’s website in the following manners:

  • When you complete an inquiry form.

  • When you sign up to receive email subscriptions or notifications from Dyand Mechanical.

  • When you request to download information such as brochures, whitepapers and other information Dyand Mechanical may publish from time to time.

If you choose not to provide personal information, you can still use dyand.com, but you will not be able to access or request information or services which require your personal information. 

When you provide your personal information, you consent that it can be used for purposes listed in the “Usage” section of this policy, and that Dyand Mechanical is an authorized holder of such information. 

If you decide to provide your personal information to Dyand Mechanical, you will be able to select the kinds of services you wish to receive from us by subscribing to specific services, for example electronic newsletters, product or service updates, information on upcoming events, and other services which Dyand Mechanical may offer from time to time. You can discontinue receiving information from Dyand Mechanical at anytime by clicking on “unsubscribe” located at the bottom of all electronic correspondence from Dyand Mechanical.

2. The types of personal information Dyand Mechanical collects about you

The personal information Dyand Mechanical may request from you when using dyand.com is very limited, and may include:

  • First and Last Name

  • Email Address

  • Telephone number

  • Location

3. Usage

Dyand Mechanical may use your personal Information for four primary purposes:

  1. To improve and optimize the performance of the Dyand Mechanical website. 

  2. To enable you to download specific content from Dyand Mechanical or its subsidiaries.

  3. To provide you with notification services you have chosen to subscribe to.

  4. To facilitate contact with key members of Dyand Mechanical’s management team or its subsidiaries.

4. Access to your information

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information, email privacy@dyand.com and request that Dyand Mechanical send you this information.

5. Security of information

Dyand Mechanical is strongly committed to protecting your information and ensuring that your choices are honoured. Dyand Mechanical has taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind firewalls on secure servers with restricted employee access.

6. Retention of information

Dyand Mechanical retains information as long as it is necessary to provide the services requested by you, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, Dyand Mechanical may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information Dyand Mechanical retains will be handled in accordance with this Privacy Policy.

7. What Dyand Mechanical does with the information you share

Your information is never shared outside of Dyand Mechanical without your permission. Inside the company, data is stored behind firewalls on secure servers with restricted user access.

Dyand Mechanical will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Dyand Mechanical or the site; (b) protect and defend the rights or property of Dyand Mechanical and its subsidiaries, and, (c) act in urgent circumstances to protect the personal safety of users of Dyand Mechanical, its websites, or the public.

8. How to opt-out

Dyand Mechanical provides users with the opportunity to opt-out of receiving from us updates on our products, newsletters and other communications. You can opt-out by clicking on the unsubscribe link provided in emails or by contacting us at the address at the bottom of this page.

9. Does Dyand Mechanical’s privacy policy apply to linked websites?

Dyand Mechanical’s Privacy Policy applies to information collected on the website dyand.com or via Facebook contact form. Dyand Mechanical’s website may contain links to web sites of third parties. Dyand Mechanical is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. Dyand Mechanical encourages you to review their privacy policies to learn more about what, why and how they collect and use personal information. Dyand Mechanical adheres to industry recognized standards to secure any personal information in Dyand Mechanical’s possession, and to secure it from unauthorized access and tampering. 

Dyand Mechanical uses third-party website analytic services to understand how Dyand Mechanical’s website is used in order to better optimize the user experience. These third-party website analytics companies employ cookies to measure and track usage behavior on Dyand Mechanical’s website. To do so, these companies may use anonymous information about your visits to Dyand Mechanical’s website and other websites but will not collect any information which can personally identify you or can be linked to you.

10. Use of Cookies

Cookies are small pieces of data which are created by website servers and are either temporarily or permanently stored on your computer.  These cookies allow the issuer to identify your computer and browsing activities when you are visiting a website. 

Dyand Mechanical does not create or issue cookies on dyand.com, however you may be subject to cookies issued by the following third parties when visiting Dyand Mechanical’s website, in particular:

Facebook

Dyand Mechanical uses a Facebook pixel to serve with your advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (i.e., to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.

Google

Dyand Mechanical uses Google’s website analytics service to understand how visitors engage with Dyand Mechanical’s website so Dyand Mechanical can optimize it for better user experiences. There is no personal information associated with the site visitor cookie.

11. Changes to this policy

Dyand Mechanical reserves the right to change this Privacy Policy as it deems fit for its’ business and website operations. If Dyand Mechanical makes changes to our Privacy Policy, Dyand Mechanical will post these changes here so that you are always aware of what information Dyand Mechanical collects, how Dyand Mechanical uses it and under what circumstances, if any, Dyand Mechanical discloses it. If at any point Dyand Mechanical decides to use your information in a manner different from that stated at the time it was collected, Dyand Mechanical will notify you by email.

12. Enforcement of policy

If for some reason you believe Dyand Mechanical has not adhered to these principles, please notify us and Dyand Mechanical will do its best to promptly make corrections.

13. Questions or comments

If you have questions or comments about this privacy policy, please email Dyand Mechanical at privacy@dyand.com.

For more information about how to contact Dyand Mechanical please visit the contact page of Dyand Mechanical’s website.

Effective date: February 7, 2022